(COVID-19: Please allow 24 to 48 hours for a response due to the large number of requests. Thank you for your understanding.) To send an email to 211 Grand Montréal, please fill out the following fields and select the subject of your message. For immediate assistance, call 2-1-1. To reach the 211 outside our area (regions of Lanaudière, Laurentides, Laval, Montréal, Montérégie and Outaouais) or with an IP telephone, dial 1 844 387-3598.