Reception of complaints from people who believe they have been unfairly or improperly treated by a department or agency of the Québec Government or by an institution in the health and social services network (as a second-level recourse) or by a community organization.
Details on the service offer
COVID-19: offices are currently closed. Only requests concerning the health and safety of individuals are handled. We urge you to file your complaint online. Those who want to contact us by phone can reach us Monday to Friday from 8:30 a.m. to noon and from 1 to 4:30 p.m.
Monday to Friday 8h30 to 12h00 and 13h00 to 16h30
Province of Québec