By working at 211, you contribute to an essential service that helps thousands of people find support, resources, and practical solutions to their needs.
The 211 Advisor responds to requests by phone, email or chat, providing contact information and details about community organizations that can help.
The 211 Grand Montréal–Gatineau database contains over 8,000 community, public, and parapublic resources.
The researcher will work with community organizations to update and maintain the 211 database. Their work also includes developing, managing, and updating the database.
This database is a key tool used daily by counsellors responding to requests by phone, email, and chat. It is also available to the public in both official languages on this website.
Our service is constantly evolving, and we are regularly looking for new team members. If you care about community issues and are looking for a position that helps improve the lives of people in need, feel free to send your résumé.