Organization mandated by the government of Québec to regulate the province's financial markets and provide assistance to consumers of financial products and services.
* Insurance information.
* Reception and treatment of complaints against Desjardins' caisses and services.
* Assistance with complaints filing against a representative or a company.
Details on the service offer
They handle complaints against Desjardins only (not other banks)
product consumers, service users, future professionals and money service businesses
Monday to Friday 8h30 to 17h00
Province of Québec