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canada border services agency

CBSA
400 Place Youville, Ville-Marie, Montréal, QC, H2Y 2C2
1 800 461-9999 www.cbsa-asfc.gc.ca/menu-eng.html contact@cbsa.gc.ca
Canada

Services

Access management of persons and merchandises coming in or out of Canada.

* Border control.

* Law and regulation enforcement relative to Canadian borders.

* Collection of applicable fees and taxes on imported goods.

* Detention and expulsion of prohibited or susceptible to be a treat persons.

* Food inspection and promotion of commercial exchanges.

* Waiting time at borders:  https://www.cbsa-asfc.gc.ca/bwt-taf/menu-eng.html

Details on the service offer

Covid-19: People entering Canada must provide a negative test for COVID-19, have a mandatory 3-day stay in a government-approved hotel at their own expense, and complete a 14-day quarantine from the time of entry to Canada. Fully vaccinated persons must have a quarantine plan, but may be exempt from hotel stay and quarantine. 13/07/2021 CBV

Schedule

Monday to Friday 7h45 to 16h30, phone service: Monday to Friday 8h00 to 16h00 (automated information system on weekend)

Coverage area

Canada

Languages offered

English, French

Categories:

; Government services - Federal services

Mailing address

400 Place Youville, Ville-Marie, Montréal, H2Y 2C2

Toll free

1 800 461-9999

Legal Status

federal government agency

Funding

federal

Last verified on

2021-07-13

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