Services
Postal services.
* Letters, documents and parcel delivery.
* Sale of postage stamps, mailing and shipping supplies.
* Postal box rentals.
* Postal code search: canadapost-postescanada.ca/cpc/en/tools/find-a-postal-code.page
* Post office search: canadapost-postescanada.ca/information/app/fpo/personal/findpostoffice.
* Mail forwarding for change of address or temporary relocations.
* Mail hold.
Details on the service offer
Canada Post labour disputes: the situation is causing several service disruptions. As of November 2024, there are 85,000 passports on hold. Special measures have also been put in place for the distribution of government cheques on 21/11/2024.
Schedule
general inquiries by phone: Monday to Friday 7h00 to 23h00, Saturday and Sunday 9h00 to 21h00
Fees
variable
Coverage area
Canada
Languages offered
English, French
Categories:
Mailing address
PO Box 90022, Ottawa, K1V 1J8
Toll free
1 866 607-6301General inquiries
Other phone (1)
1 900 565-2633Inquiries on postal codes ($1.25 per call)
Other phone (2)
1 800 204-4198Office of the Ombudsman at Canada Post
Other phone (3)
1 877 376-1212Technical support desk
Other phone (4)
1 800 563-0444Money order verification
Legal Status
federal government agency
Funding
federal, self-financing
Last verified on
2024-06-18