Responsible of enforcing the users' rights.
* Reception and analysis of complaints.
* Makes recommendations to the establishment and to the executive board about the improvement of the quality and security of the provided services.
Details on the service offer
Covid-19: In order to limit the spread of the coronavirus, the Office of the Service Quality and Complaints Commissioner of the Centre-Ouest de l'Île-de-Montréal will exclusively receive complaints and requests for assistance by phone, fax and email. 29/06/2020
CIUSSS West-Central Montreal