Info-Santé 8-1-1

Free and confidential telephone consultation with a nurse in cases of non-urgent health issues.

Advice and answers to health-related questions.
Referrals to resources (private or public) within the health network, if needed.

Eligibility

general public

Québec, QC, Canada
Websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Modify my organization profile

Organizations without physical address

This organization does not have a physical service point.

Visit our websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Organizations without physical address

This organization does not have a physical service point.

Visit our websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Schedule

24/7

General information

Offered languages

English, French

Fees

none

Application process

by phone

Documents required

none

Coverage area

Province of Québec

Contact

Phone (Health advice)

811 option 1

Phone (Info-Social for psychosocial advice)

811 option 2

Phone (people without family doctors)

811 option 3

Phone (Info-santé Centre Montréal)

514 521-2100

Hotline (Health advice)

811 option 1

Organization status

Organization type

Non-profit organization

Funding

provincial

Last updated

08/17/2026

Related categories

Therapies and Counselling

Records from the same agency

Guichet d'accès à la première ligne - Lanaudière

Lanaudière, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 390-2163

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Laurentides

Laurentides, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 807-5764

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

Currently, limited availability of medical appointment slots. 8/13/2025 FM For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Laval

Laval, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 807-5775

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Outaouais

Outaouais, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 819 966-6201

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Montréal

Montréal, QC, Canada

https://quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Info-Santé 8-1-1

Free and confidential telephone consultation with a nurse in cases of non-urgent health issues.

Advice and answers to health-related questions.
Referrals to resources (private or public) within the health network, if needed.

Eligibility

general public

Québec, QC, Canada
Websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Modify my organization profile

Organizations without physical address

This organization does not have a physical service point.

Visit our websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Organizations without physical address

This organization does not have a physical service point.

Visit our websitehttps://www.quebec.ca/en/health/finding-a-resource/info-sante-811

Schedule

24/7

General information

Offered languages

English, French

Fees

none

Application process

by phone

Documents required

none

Coverage area

Province of Québec

Contact

Phone (Health advice)

811 option 1

Phone (Info-Social for psychosocial advice)

811 option 2

Phone (people without family doctors)

811 option 3

Phone (Info-santé Centre Montréal)

514 521-2100

Hotline (Health advice)

811 option 1

Organization status

Organization type

Non-profit organization

Funding

provincial

Last updated

08/17/2026

Related categories

Therapies and Counselling

Records from the same agency

Guichet d'accès à la première ligne - Lanaudière

Lanaudière, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 390-2163

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Laurentides

Laurentides, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 807-5764

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

Currently, limited availability of medical appointment slots. 8/13/2025 FM For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Laval

Laval, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 514 807-5775

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Outaouais

Outaouais, QC, Canada

https://www.quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Local number: 819 966-6201

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record

Guichet d'accès à la première ligne - Montréal

Montréal, QC, Canada

https://quebec.ca/en/health/finding-a-resource/primary-care-access-point

Hotline: 811 option 3

Access point for referral to a professional or medical service. Assessment of health needs. Referral to relevant services. Appointment scheduling if required.

Details on the service offering

For the person wishing medical withdrawal: if the person does not have a family doctor and is on the waiting list to have one, they can refer the person to a doctor within 24 to 72 hours.

English / French

English / French

Itinerary See the full record