Société de transport de l'Outaouais - Service du transport adapté

* Paratransit with a reservation. * Book or modify a trip.

Revision admission file: www.quebec.ca/en/transports/paratransit/paratransit-eligibility

Eligibility

people living with a significant and persistent impairment (physical or mental) (inability to walk 400 metres on level ground, inability to climb a 35-centimetre step with support or to descend a step without support, inability to complete a trip using regular public transit, inability to orient oneself in time or space, inability to control situations or behaviours that could be detrimental to one's own safety or that of others)

111 Jean-Proulx Street, GATINEAU, QC, Canada, J8Z 1T4
Websitehttps://www.sto.ca/index.php?id=transportadapte&L=en
Emailadmission.ta@sto.ca

Accessibility

Wheelchair accessible

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111 Jean-Proulx Street, GATINEAU, QC, Canada, J8Z 1T4

Itineraryhttps://www.google.com/maps/dir/?api=1&destination=45.4652731%2C-75.734763

Schedule

customer relations: Monday to Friday 6h00 to 21h00, Saturday and Sunday 7h30 to 21h00, transportation: Monday to Sunday 6h15 to 00h30, in person: Monday to Friday 8h30 to 17h30, Saturday 10h30 à 17h00

General information

Offered languages

English, French

Fees

cash payment: $4 per ride; paper ticket: $4.75 each, $57 per book of 12 tickets

Application process

obtain the admission request form: via the website, by email, forward the completed form: by email, by post, in person, book a trip: by phone, by completing the booking request form via the website

Documents required

application form completed by a professional from the health or school network who has access to the applicant's diagnosis

Coverage area

Gatineau, reasons for travel in STO territory: all reasons (except school and inter-institutional transportation), reasons for travel in Ontario territory: work, post-secondary studies, health care (occupational therapy, physiotherapy and medical appointments) (Ottawa Hospital, Children's Hospital of Eastern Ontario, Royal Ottawa Rehabilitation Centre, Montfort Hospital), cultural and recreational activities (bounded by King Edward Street to the east, Queensway to the south, Booth to the west and Rivière Outaouais to the north)

Contact

Physical address

111 Jean-Proulx Street, GATINEAU, QC, Canada, J8Z 1T4

Mailing address

111 Jean-Proulx Street, GATINEAU, QC, Canada, J8Z 1T4

Phone (Reservation, cancellation or information request)

819 773-2222 ext. 1

Phone (Bell relay service)

1 800 855-0511

Phone (Admission request)

819 773-2222 ext.3

Business (Reservation, cancellation or information request)

819 773-2222 ext. 1

Organization status

Organization type

Parapublic organization

Funding

provincial, self-financing

Last updated

07/15/2026