Centre assisting health and social services users in their complaint process.
* Information and referral about users' rights.
* Support and counselling services.
* Assistance in reporting harms.
* Information and assistance to tenants of private residences for seniors (RPA) to formulate a complaint and accompaniment in the complaint process.
Details on the service offer
users of public health and social services, residents of private seniors' residence (RPA), all those vulnerable to abuse
Monday to Thursday 8h30 to 16h30, Friday 8h30 to 16h00
make an appointment by phone