* Confidential assistance and accompaniment for health and social services network users who wish to file a complaint at an institution or at the Québec Ombudsman.
* Information and assistance to tenants of private residences for seniors (RPA) to formulate a complaint and accompaniment in the complaint process.
Details on the service offer
Covid-19: Open. 14/12/2021
residents and people who received services in a Laval establishment of the health and social services network
Monday to Friday 8h30 to 12h00 and 13h00 to 16h30