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centre d'assistance et d'accompagnement aux plaintes - montréal island

CAAP - ÎLE DE MONTRÉAL
4900 Jean-Talon Street West, Suite 210, Côte-des-Neiges—Notre-Dame-de-Grâce, Montréal, QC, H4P 1W9
1 877 767-2227 www.caapidm.ca
Montréal Island
health care and social services users : CLSC, CHSLD, hospitals, rehabilitation centres, youth centres, community organizations, ambulance services, group homes, private nursing homes, foster homes<br />
icon - Accessible aux fauteuils roulants
icon - Stationnement pour personnes handicapées
211 LOCAL PARTNERS

Services

Advocacy of rights for users of the health and social services network.

* Information and referral.

* Support and consultation.

* Assistance with lodging a complaint and procedures.

* Assistance with the amicable settlement of disputes with a private seniors' residence landlord or after a request with the Régie du Logement.

Details on the service offer

Covid 19: Making an appointment is mandatory. We continue to carry out our mission by phone and email during the pandemic. 25-02-21

Eligibility

health care and social services users : CLSC, CHSLD, hospitals, rehabilitation centres, youth centres, community organizations, ambulance services, group homes, private nursing homes, foster homes<br />

Schedule

Monday to Thursday 8h30 to 17h00, Friday by appointment

Fees

free

Coverage area

Montréal Island

Languages offered

English, French

Documents required

none

Categories:

; Justice and Advocacy - Consumer protection and complaints ; Justice and Advocacy - Advocacy groups ; Seniors - Seniors' Advocacy and Assistance Associations