Centre intégré de santé et de services sociaux de la Montérégie-Est - Commissaire aux plaintes et à la qualité des services
Responsible of enforcing the users' rights.
- Reception and analysis of complaints.
- Handling of complaints and reportings within the context of anti-maltreatment policy of people in vulnerable situations.
- Makes recommendations to the establishment and to the executive board about the improvement of the quality and security of the provided services.
