Downtown YMCA - Dialogue Program

• Information, support and referral.
• Monitoring and mediation with reintegration procedures: medical appointments, obtaining identification cards and welfare assistance, procedures to access a rehabilitation program, gaining access to housing and the job market.
• Access to showers.
• Support in obtaining the health insurance card for people experiencing homelessness who attend the agency and whose identity can be confirmed by the agency.

First Stop:

• Homelessness assistance program, with street workers trained in accompanying and supporting vulnerable or at-risk individuals.
• Reception, help, reference and support.
• Last resort assistance through tickets for public transportation within Montreal for people in the Centre-Sud sector (or nearby) who need transportation for procedures (medical appointments, etc.).
• Repatriation outside the city for people at risk who, for their safety, must return to their hometown.
• Possibility of using a telephone to take steps or maintain contact with a support network.