Montréal - City - Ombudsman | 211 Grand Montréal

Montréal - City - Ombudsman

Last-resort service for people whose rights have been violated due to an action, omission, recommendation or decision by the City of Montréal.

Online complaints form: ombudsmandemontreal.com/en/our-services/complaint-form

1550 Metcalfe Street, Suite 1150, Montréal, Ville-Marie, QC, Canada, H3A 1X6
Websitehttps://ombudsmandemontreal.com/en
Emailombudsman@montreal.ca

Accessibility

Wheelchair accessible

Social

Facebookhttps://www.facebook.com/OmbudsmanMontreal

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1550 Metcalfe Street, Suite 1150, Montréal, Ville-Marie, QC, Canada, H3A 1X6

Schedule

Tuesday to Thursday 8h30 to 16h30, by appointment only

General information

Offered languages

English, French

Fees

none

Application process

complaints: online, by phone, email, mail, fax or in person by appointment

Coverage area

Montréal island

Contact

Physical address

1550 Metcalfe Street, Suite 1150, Montréal, Ville-Marie, QC, Canada, H3A 1X6

Mailing address

1550 Metcalfe Street, Suite 1150, Ville-Marie, QC, Canada, H3A 1X6

Phone

514 872-8999

Fax

514 872-2379

Business

514 872-8999

Organization status

Organization type

Municipal agency

Funding

municipal

Last updated

07/23/2026

Related categories

Records from the same agency

Organizations without physical address

Mobile social mediation and intervention team

Montréal, QC, Canada

https://montreal.ca/en/how-to/call-mobile-social-mediation-and-intervention-team?arrondissement=PMR

211

Mediation and intervention in situations of conflict, distress or cohabitation. Mobile and rapid assistance. Referral and accompaniment to community and institutional resources. Mediation and resolution of conflicts related to the occupation or use of public space. Prevention of mischief or violence. Presence in the public space.

Details on the service offering

In case of an emergency or if you fear for your safety or the safety of another person, call 911.

English / French

English / French

See the full record

Mercier-Hochelaga-Maisonneuve - Borough

5100 Sherbrooke Street East, Suite 800-1, Montréal, Mercier-Hochelaga-Maisonneuve, QC, Canada, H1V 3R9

https://montreal.ca/mercier-hochelaga-maisonneuve

311

Fire prevention: 514 872-3800

Permit counter: 514 872-6099

Points of service Accès Montréal Office offering information on services and activities: montreal.ca/en/places/acces-montreal-office-mercier-hochelaga-maisonneuve Permit counter: montreal.ca/en/places/permit-counter-mercier-hochelaga-maisonneuve Information Info-collectes: servicesenligne2.ville.montreal.qc.ca/sel/infocollectes INFO-travaux for location of infrastructure work: montreal.ca/en/services/obstructions-and-construction-info Consultation of public notices: ville.montreal.qc.ca/portal/page?_pageid=9417%2C114387622&_dad=portal&_schema=PORTAL Services Online services: montreal.ca/en/articles/use-our-online-services-4775 Accès Montréal card subscription. Cat and dog licenses. Parking licenses. Administration of oath. Property assessment....

English / French

English / French

Itinerary See the full record

Île-Bizard-Sainte-Geneviève (L') - Borough - Sainte-Geneviève Branch

15795 Gouin Boulevard West, Montréal, L'Île-Bizard-Sainte-Geneviève, QC, Canada, H9H 1C5

https://montreal.ca/en/lile-bizard-sainte-genevieve

311

Fire prevention: 514 872-3800

Permit counter: 514 620-6607

Points of service Accès Montréal Office offering information on services and activities: montreal.ca/en/places/acces-montreal-office-sainte-genevieve Permit counter: montreal.ca/en/places/permit-counter-lile-bizard-sainte-genevieve Information Info-collectes: servicesenligne2.ville.montreal.qc.ca/sel/infocollectes INFO-travaux for location of infrastructure work: montreal.ca/en/services/obstructions-and-construction-info Consultation of public notices: ville.montreal.qc.ca/portal/page?_pageid=8497%2C95191630&_dad=portal&_schema=PORTAL Services Online services: montreal.ca/en/articles/use-our-online-services-4775 Accès Montréal card subscription. Cat and dog licenses. Parking licenses. Administration of oath. Property assessment....

English / French

English / French

Itinerary See the full record

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Montréal - City - Ombudsman

Schedule

General information

Offered languages

Fees

Application process

Coverage area

Contact

Physical address

Mailing address

Phone

Fax

Business

Organization status

Organization type

Funding

Last updated

Records from the same agency