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option consommateurs

ACEF
50 Sainte-Catherine West Street, Suite 440, Ville-Marie, Montréal, QC, H2X 3V4
1 888 412-1313 option-consommateurs.org/en
budget counselling: Hochelaga-Maisonneuve, Le Plateau-Mont-Royal, Outremont, Rosemont, Ville-Marie, Prêt du quartier: Centre-Sud, Le Plateau-Mont-Royal, legal information and seniors line: Province of Québec
consumers, people in vulnerable situations, seniors, community organizations, Prêt du quartier: people on a low income who cannot get a loan from a financial institution, have a certain capacity of reimbursement and are or wish to become a member of a caisse populaire Desjardins
icon - Accessible aux fauteuils roulants

Services

Information and advocacy in the areas of consumption, credit and debt.

* Budget counselling to help consumers balance their budget.

* Legal information for consumers about rights and appeals.

* Information sessions for community organizations on budgeting, debt, economic violence and consumer law.

* Tips and tools for seniors to manage a budget, protect themselves from fraud or financial abuse.

* Legal information line for seniors.

* Prêt du quartier: microcredit program providing access to small loans of $200 to $800 to meet an unexpected and non-recurring expense for an immediate need.

Details on the service offer

*

Eligibility

consumers, people in vulnerable situations, seniors, community organizations, Prêt du quartier: people on a low income who cannot get a loan from a financial institution, have a certain capacity of reimbursement and are or wish to become a member of a caisse populaire Desjardins

Schedule

Monday to Friday 8h30 to 16h30

Fees

none

Coverage area

budget counselling: Hochelaga-Maisonneuve, Le Plateau-Mont-Royal, Outremont, Rosemont, Ville-Marie, Prêt du quartier: Centre-Sud, Le Plateau-Mont-Royal, legal information and seniors line: Province of Québec

Languages offered

English, French

Application process

by phone, by email or via the website, Prêt du quartier: referral from a community organization

Volunteer opportunities

Yes

Categories:

; Justice and Advocacy - Consumer protection and complaints ; Justice and Advocacy - Legal assistance and information ; Justice and Advocacy - Advocacy groups ; Employment and Income Support - Budget management and consumption ; Employment and Income Support - Advocacy for workers and unemployed