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régie de l'énergie

500 René-Lévesque Boulevard West, Suite 5.100, Ville-Marie, Montréal, QC, H2Z 1W7
1 888 873-2452 www.regie-energie.qc.ca/en/index.html
Province of Québec
consumers, population
211 LOCAL PARTNERS

Services

Administrative court that regulates and supervises the energy sector.* Fosters the conciliation of the public interest, consumer protection and the fair treatment of the electricity carrier and distributors.* Handling of consumers' complaints.

Eligibility

consumers, population

Schedule

Monday to Friday 8h30 to 12h00 and 13h00 to 16h30

Fees

complaint filing fee: $30

Coverage area

Province of Québec

Languages offered

English, French

Application process

Fill out the online complaint form and attach the relevant documents: www.regie-energie.qc.ca/fr/formulaire-de-plainte/details-de-la-plainte

Categories:

; Justice and Advocacy - Consumer protection and complaints ; Government services - Provincial services