Government Services

Federal government website that identifies federal, provincial or territorial government benefits to which individuals are eligible based on their situation.

Two education savings incentives deposited into a Registered Education Savings Plan (RESP).

• The Canada Education Savings Grant (CESG).
• The Canada Learning Bond (CLB).

Enforcement of Canada's tax laws and administration and execution of tax programs, benefits and social and economic incentive programs.

• Tax Information Phone Service (TIPS): personal and general tax information such as income and benefits return, savings plans, Canada Child Tax Benefit (CCTB) and Universal Child Care Benefit (UCCB).
• Community Volunteer Income Tax Program (CVTIP).
• Address modification for fiscal uses.
• Registration of non-profit organizations and of federal jurisdiction agencies.
• My account: computerized information system about refunds and benefits.
• Who has to file a return: www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/you-have-file-a-return.html

* Learn about your taxes: www.canada.ca/en/revenue-agency/services/tax/individuals/educational-programs.html

Mailing centre for income tax and benefit returns.

Promotion of volunteering and support to the community.

Home-support services

• Mammography accompaniment-transportation.
• Medical accompaniment-transportation.
• Transportation, accompaniment and shopping assistance.
• Animation.
• Chores.
• Palliative care.
• Friendly visits.
• Friendly calls.
• Info-Stop: prevention tool for the safety of seniors.

Help to families

• Friendship meals.
• Collectives kitchen.
• Food transformation and distribution of prepared meals.
• Assistance: food and energy (electricity and heater).
• Opération Septembre: financial assistance covering a part of the school bill.
• Social integration program for seniors.
• Christmas baskets.
• Academic support including snacks.
• Tax and forms.
• Thrift shop.
• Active listening.
• Knitting.

Support for organizations

• Technical support: word processor, photocopy, bookkeeping, etc.
• Bulletin board and display.
• Rental rooms and equipment.
• Recruitment and volunteer referral.

• Promotion of volunteer work.
• Food assistance.
• Meals on wheels.
• Friendly visits and calls.
• Opération septembre: partial payment of school fees for parents in need.
• Thrift store: sale of clothing, dishes, accessories, books, toys and very small furniture at affordable prices.
• Christmas baskets.
• Bonhomme à lunette service point: low-cost glasses.
• Medical accompaniment and transportation, and help with small errands provided by volunteers.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.class=pasteContent_RTE>* Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Responsible for applying the Labour Relations, Vocational Training, and Manpower Management in the Construction Industry Act (Act R-20) which provides a legal framework for the industry in Québec.

• Services to clients: social benefits, retirement and insurance, vocational training, force management and application of collective agreements in the construction industry.
• Issuance of certificates of competence or exemption.
• Complaints reception.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Grouping of the Commission des normes du travail (CNT), the Commission de l'équité salariale (CES) and the Commission de la santé et de la sécurité au travail (CSST).

* Promoting labor rights and obligations by ensuring compliance for workers and employers in Quebec.

• Mon Espace CNESST: www.cnesst.gouv.qc.ca/en/mon-espace-cnesst
• Find an office: www.cnesst.gouv.qc.ca/en/client-services/contact-us/find-office
• Provides an integrated expertise in terms of employment.
• Ensures the promotion and respect of employment, salary equity and security at work related rights and obligations.
• Online services of information request regarding labour standards.
• Online information and tools.
• Prevention squads: youth squad, prevention squad for new workers, prevention squad for temporary foreign workers.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

Prevention and safety

• Support for workers and employers in their efforts to eliminate hazards in their workplace.
• Inspection of workplaces.
• Promotion of occupational health and safety.
• Compensation for workers who suffered an occupational injury.
• Rehabilitation of workers who, because of an occupational injury, suffered a permanent impairment of physical or mental integrity.

Pay equity

• Front-line telephone service to answer general questions on the application of the Loi sur l'équité salariale.
• Specialized assistance to understand more complex or technical aspects of the law.
• Pay equity audit program: investigations to ensure that companies are complying with their pay equity obligations.
• Development of tools and training courses accessible free of charge in all regions of Québec.
• Research activities.

Labour standards

• Information on labour standards and obligations under the law and regulations.
• Registration of complaints.
• Mediation for employees or employers concerned by a complaint of psychological harassment, wrongful dismissal or prohibited practice.

• Recovery and sale of used clothing, items and furniture.
• Food baskets.
• Financial assistance for school supplies and day camps.
• Collection of donations at home.

Financial support for families.

• Financial assistance for primary needs: food, clothing, household items.
• Financial assistance for medical devices, home adaptations, specialized care, respite care, children's camps and personal development activities.

Continuous public health surveillance.

* Information on priority health issues, vulnerable groups, and risk factors.

• Identification of situations that may affect health and necessary interventions.
• Prevention and health promotion: suicide prevention, smoking cessation, etc.
• Distribution of new injection equipment to people who use drugs (free service).
• Integrated STI screening and prevention service (SIDEP).
• CNESST follow-up.

Assumes governmental responsibilities relative to employment, income security and social development.

• Management of federal jurisdiction social programs, namely Old Age Security.
• Job bank.
• Work field regulation.