Federal Services

Reception and processing of requests for access to information or personal information held by the federal government.

• Online record of past access requests.
• List of access to information and privacy coordinators by institution: www.tbs-sct.gc.ca/ap/atip-aiprp/coord-eng.asp

Assumes governmental responsibilities relative to the production, importation and exportation of living animals and food.

• Technical and financial support to partners of the industry.
• Regulations.
• Promotion of Canadian products.

Amount which reduce the income tax payable for adults who have a severe and prolonged impairment in mental or physical functions certified by a health professional.

Access management of persons and merchandises coming in or out of Canada.

• Border control.
• Law and regulation enforcement relative to Canadian borders.
• Collection of applicable fees and taxes on imported goods.
• Detention and expulsion of people who are prohibited or susceptible to be a threat.
• Food inspection and promotion of commercial exchanges.
• Waiting time at borders: click here

Assistance to families.

• Tax-free monthly payment made to eligible families to help them with the cost of raising children under 18.
• Includes the Child disability benefit and any related provincial and territorial programs.

Income-based benefit of up to $200 monthly for adults with disabilities.

Postal services.

• Letters, documents and parcel delivery.
• Sale of postage stamps, mailing and shipping supplies.
• Postal box rentals.
• Postal code search: canadapost-postescanada.ca/cpc/en/tools/find-a-postal-code.page
• Post office search: canadapost-postescanada.ca/information/app/fpo/personal/findpostoffice.
• Mail forwarding for change of address or temporary relocations.
• Mail hold.

Enforcement of Canada's tax laws and administration and execution of tax programs, benefits and social and economic incentive programs.

• Tax Information Phone Service (TIPS): personal and general tax information such as income and benefits return, savings plans, Canada Child Tax Benefit (CCTB) and Universal Child Care Benefit (UCCB).
• Community Volunteer Income Tax Program (CVTIP).
• Address modification for fiscal uses.
• Registration of non-profit organizations and of federal jurisdiction agencies.
• My account: computerized information system about refunds and benefits.
• Who has to file a return: www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/you-have-file-a-return.html

* Learn about your taxes: www.canada.ca/en/revenue-agency/services/tax/individuals/educational-programs.html

Mailing centre for income tax and benefit returns.

• Voluntary Disclosures Program: allows the modification of previous tax returns.
• Collection of amounts due.
• Voluntary Disclosures Program (VDP) Application: www.canada.ca/en/revenue-agency/services/forms-publications/forms/rc199.html

Complaints service for taxpayers who feel they have been treated unfairly or unprofessionally by the Canada Revenue Agency (CRA).

Collects information and criminal date about telemarketing fraud, false letters, Internet fraud and identity thefts complaints.

• Fraud and scam prevention.
• Provides support to law enforcement agencies by analyzing fraud data.
• Phone information, education and awareness.

Management and coordination of services relatively to maritime safety in Canadian waters.

• Maritime traffic, rights of way and services fees management.
• Maritime safety, search and rescue.
• Waterways management and environmental intervention.

Assumes governmental responsibilities relative to Canadian heritage preservation and the promotion of cultural life.

• Technical and financial assistance to the cultural sector (support to festivals, performing arts, museums) and minority groups (ethnocultural, anglophones and native women).

Information on the credential recognition process.

• Directories and information on studying and working in Canada and abroad.
• Tools for evaluators.

Special Operating Agency part of the Innovation, Science and Economic Development Canada ministry.

• Administration and processing of intellectual property: trademarks, patents, copyright, industrial designs and integrated circuit topographies.

Quasi-judicial court ruling on air, sea and train transportation.

• Issuing of air carrier licenses and certificates of aptitude for air, sea and rail carriers.
• Rules complaints on transportation pricing and services.
• Ensures the availability of transportation services for people with disabilities.

• Information on rights and obligations related to access to documents held by public bodies and to the protection of personal information.
• Monitoring and processing of applications for review and examination of disagreements.

Intergovernmental collaborative and decisional instance.

• Provides leadership in education at the pan-Canadian and international levels and contributes to the exercise of the exclusive jurisdiction of provinces and territories over education.
• Canada's education spokesman on the international scene.

Assumes governmental responsibilities relative to budget preparation and economic policies.

• Implementation of economic and tax programs and policies.