The Information and Referral Center of Greater Montréal has received a grant from the Secretariat Responsible for Relations with English-Speaking Quebecers (Secrétariat aux relations avec les Québécois.es d’expression anglaise (SRQEA) to promote its services to anglophone communities
The City of Gatineau and Centraide Outaouais have collaborated to provide the 211 service to Gatineau residents, in partnership with the Information and Referral Center of Greater Montréal who will be the service provider.
Starting today, the 211 service that refers and informs citizens of the socio-community services and programmes in their area, is available across Québec. Thanks to this implementation, the 40% of Quebecers who do not yet have access to this service will now be able to call 211 to find resources that are close by. This deployment is made possible thanks to the assistance of the Emergency Community Support Fund, an Employment and Social Development Canada programme put in place to support the community sector during the COVID-19 pandemic.
Everyone in Canada will soon have access to 211, a free, confidential information navigation service that connects people to critical government and community-based health and social services in their community thanks to funding from the Government of Canada.
211 Greater Montreal has reached the 100 000 calls milestone, demonstrating its key role as a helpline in the community and social support. More than two years following its launch in the Communauté métropolitaine de Montréal, many citizens, as well as, professionals within the health and social services field, community organizations and elected officials have all embraced this easy-to-remember, three-digit number: 2-1-1.