To facilitate the integration of newcomers who do not speak the language, a francization programme is offered by the Ministère de l’Immigration, Francisation et Intégration du Québec
Starting today, the 211 service that refers and informs citizens of the socio-community services and programmes in their area, is available across Québec. Thanks to this implementation, the 40% of Quebecers who do not yet have access to this service will now be able to call 211 to find resources that are close by. This deployment is made possible thanks to the assistance of the Emergency Community Support Fund, an Employment and Social Development Canada programme put in place to support the community sector during the COVID-19 pandemic.
211 service goes nationwide with funding from the Government of Canada
Everyone in Canada will soon have access to 211, a free, confidential information navigation service that connects people to critical government and community-based health and social services in their community thanks to funding from the Government of Canada.
211 Greater Montréal has reached the 100 000 calls milestone
211 Greater Montreal has reached the 100 000 calls milestone, demonstrating its key role as a helpline in the community and social support. More than two years following its launch in the Communauté métropolitaine de Montréal, many citizens, as well as, professionals within the health and social services field, community organizations and elected officials have all embraced this easy-to-remember, three-digit number: 2-1-1.
The Information and Referral Centre pays tribute to one of its pillars, Ms. Lorraine Biloqc Lebeau. The one who held the position of general manager from 1989 to 2013 died on July 12.
211 Greater Montreal Service Available in 200 Languages
The 211 Greater Montreal information and referral service is accessible in over 200 languages, using an interpretation service by videoconferencing. This allows for information about available community resources to be shared with individuals who do not speak English or French. During this health and economic crisis, it is important that no one is left behind.
Legal Aid
by: 211 Team, reviewed by the Commission des services juridiques